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Pfeiffer's classic activities for interpersonal communication : the most enduring, effective, and valuable training activities for improving interpersonal communication / edited by Jack Gordon.

Contributor(s): Gordon, Jack
Material type: TextTextSeries: Pfeiffer's classic activities: Publisher: San Francisco, Calif. : Pfeiffer, [2004]Copyright date: ©2004Description: xvii, 409 pages : illustrations ; 30 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0787969265 (alk. paper); 9780787969264 (alk. paper)Other title: Classic activities for interpersonal communication | Interpersonal communication [Cover title]Subject(s): Interpersonal communication -- Problems, exercises, etc | Interpersonal communication -- Study and teaching -- Activity programs | Interpersonal relations -- Problems, exercises, etc | Interpersonal relations -- Study and teaching -- Activity programs | Organizational behavior -- Problems, exercises, etc | Organizational behavior -- Study and teaching -- Activity programsBibliography, Etc. Note: Includes bibliographical references.
Contents:
Conditions that hinder effective communication / J. William Pfeiffer -- The lost art of feedback / Hank Karp -- The influence continuum / Marlene Caroselli -- Communicating communication / J. Ryck Luthi -- The Johari window: a model for eliciting and giving feedback / Philip G. Hanson -- Using personality typology to build understanding / Toni La Motta -- Communicating organizational change: information technology meets the carbon-based employee unit / Joseph G. Wojtecki, Jr., and Richard G. Peters -- Confrontational communication / Merna L. Skinner -- Assertion theory / Colleen Kelley -- E-mail basics: practical tips to improve communication -- In other words: building oral-communication skills / Editors -- Poor listening habits: identifying and improving them / Joseph Seltzer and Leland Howe -- Mixed messages: a communication experiment / Branton K. Holmberg and Daniel W. Mullene -- Gestures: perceptions and responses / Stella Lybrand Norman -- Time flies: negotiating personal effectiveness through assertion / Michael Lee Smith -- Resistance: a role play / H. B. Karp -- Seeing ourselves as others see us: using video equipment for feedback / Gilles L. Talbot -- Your voice, your self: improving vocal presentations / Taggart Smith -- E-prime: distinguishing facts from opinions / Gilles L. Talbot -- Speed up! Increasing communication skills / Marlene Caroselli -- One-way, two-way: a communication experiment / H. J. Leavitt -- Pass it on: simulating organizational communication / Linda Costigan Lederman and Lea P. Stewart -- Red light/ green light: from fear to hope / Niki Nichols -- Blivet: a communication experience / Ken Myers, Rajesh Tandon, and Howard Bowens, Jr. --
Analyzing and increasing open behavior: the Johari window / Philip G. Hanson -- Work dialogue: building team relationships / Judith F. Vogt and Karen L. Williams -- Defensive and supportive communication: a paired role play / Gary W. Combs -- Mediated message exchange: exploring the implications of distance communication in the workplace / Heidi A. Campbell -- Bugs: improving customer service / James W. Kinneer -- Enhancing communication: identifying techniques to use the diverse groups / Robert William Lucas -- The communication climate inventory / James I. Costigan and Martha A. Schmeidler -- Organizational values and voice audit / Diane W. Gayeski -- Interpersonal communication inventory / Millard J. Bienvenu, Sr. -- Communication audit: a pairs analysis / Scott B. Parry -- The behaviour description / John E. Oliver -- Cross-cultural interactive preference profile / Morris Graham and Dwight Miller -- Organization behavior describer survey (OBDS) / Roger Harrison and Barry Oshry -- The negotiation-stance inventory / H. B. Karp.
Holdings
Item type Current library Shelving location Call number Copy number Status Date due Barcode
Book Book John Bulow Campbell Library 1 West Oversize BF637 .C45 P445 2004 (Browse shelf(Opens below)) 1 Available 0182903184113

In loose-leaf binder.

Includes bibliographical references.

Conditions that hinder effective communication / J. William Pfeiffer -- The lost art of feedback / Hank Karp -- The influence continuum / Marlene Caroselli -- Communicating communication / J. Ryck Luthi -- The Johari window: a model for eliciting and giving feedback / Philip G. Hanson -- Using personality typology to build understanding / Toni La Motta -- Communicating organizational change: information technology meets the carbon-based employee unit / Joseph G. Wojtecki, Jr., and Richard G. Peters -- Confrontational communication / Merna L. Skinner -- Assertion theory / Colleen Kelley -- E-mail basics: practical tips to improve communication -- In other words: building oral-communication skills / Editors -- Poor listening habits: identifying and improving them / Joseph Seltzer and Leland Howe -- Mixed messages: a communication experiment / Branton K. Holmberg and Daniel W. Mullene -- Gestures: perceptions and responses / Stella Lybrand Norman -- Time flies: negotiating personal effectiveness through assertion / Michael Lee Smith -- Resistance: a role play / H. B. Karp -- Seeing ourselves as others see us: using video equipment for feedback / Gilles L. Talbot -- Your voice, your self: improving vocal presentations / Taggart Smith -- E-prime: distinguishing facts from opinions / Gilles L. Talbot -- Speed up! Increasing communication skills / Marlene Caroselli -- One-way, two-way: a communication experiment / H. J. Leavitt -- Pass it on: simulating organizational communication / Linda Costigan Lederman and Lea P. Stewart -- Red light/ green light: from fear to hope / Niki Nichols -- Blivet: a communication experience / Ken Myers, Rajesh Tandon, and Howard Bowens, Jr. --

Analyzing and increasing open behavior: the Johari window / Philip G. Hanson -- Work dialogue: building team relationships / Judith F. Vogt and Karen L. Williams -- Defensive and supportive communication: a paired role play / Gary W. Combs -- Mediated message exchange: exploring the implications of distance communication in the workplace / Heidi A. Campbell -- Bugs: improving customer service / James W. Kinneer -- Enhancing communication: identifying techniques to use the diverse groups / Robert William Lucas -- The communication climate inventory / James I. Costigan and Martha A. Schmeidler -- Organizational values and voice audit / Diane W. Gayeski -- Interpersonal communication inventory / Millard J. Bienvenu, Sr. -- Communication audit: a pairs analysis / Scott B. Parry -- The behaviour description / John E. Oliver -- Cross-cultural interactive preference profile / Morris Graham and Dwight Miller -- Organization behavior describer survey (OBDS) / Roger Harrison and Barry Oshry -- The negotiation-stance inventory / H. B. Karp.

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